Privacy Policy

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At AYP Cleaning Services, we value the trust you place in us. When you invite us into your home or workplace, you’re not just booking a service, you’re welcoming people into your personal space. We take that responsibility seriously.

This Privacy Policy explains how we handle your information with care, respect, and transparency.

1. What We Collect

To provide a smooth and personalised experience, we may collect:

• Your name and contact details

• Your service address

• Notes about your cleaning preferences

• Payment information (securely processed)

• Website browsing information (if you use our site)

2. How We Use Your Information

We use your information to:

• Confirm bookings and communicate with you

• Deliver the cleaning services you request

• Improve our services

• Keep accurate records

• Respond to questions or feedback

We never sell or trade your information.

3. Who Sees Your Information

Only the people who need it — our team members involved in your service.

Everyone working with us follows strict confidentiality expectations.

4. Keeping Your Information Safe

We use secure systems and careful processes to protect your information from misuse or unauthorised access.

5. Your Choices

You can ask us at any time to:

• Update your details

• Provide a copy of the information we hold

• Remove information we no longer need

6. How Long We Keep Information

We keep your information only as long as necessary for service, legal, or accounting purposes.